1. Overview

Startup Coroner provides AI-powered startup idea analysis and business autopsy reports. Each complete autopsy costs ₹29 as a one-time purchase.

We want every payment and autopsy experience to work reliably. This Refund Policy explains when a refund may be available.

2. Eligible Refunds

A refund may be considered in the following situations:

• You were charged more than once for the same purchase.
• Your payment was successfully charged but the purchased autopsy balance was not credited because of a technical problem.
• A significant technical failure prevented the purchased service from being delivered.
• A refund is required under applicable law or consumer protection requirements.

3. Completed Autopsies

Once an autopsy has been successfully generated and delivered, the autopsy is generally considered a completed digital service and is not refundable.

However, we may review exceptional cases at our discretion or where applicable law provides additional consumer rights.

4. Unused Autopsy Balance

Purchased autopsies are added to your account balance. An unused balance is not automatically refundable simply because you no longer want to use the service.

Refund requests involving unused purchases may be reviewed on a case-by-case basis.

5. Failed or Duplicate Payments

If your bank account or payment method was charged but the payment did not result in the expected autopsy balance, please contact us so we can investigate the transaction.

Duplicate charges will be investigated and, where confirmed, the duplicate amount will be refunded.

6. How to Request a Refund

To request a refund, contact Startup Coroner with the email address associated with your account and provide as much of the following information as possible:

• Your account email address
• Date of the payment
• Razorpay order ID, if available
• Razorpay payment ID, if available
• A description of the problem

This information helps us identify and verify the transaction.

7. Refund Processing

Approved refunds will generally be processed through the original payment method used for the transaction.

The time required for the refunded amount to appear in your account may depend on Razorpay, your bank, card issuer, UPI provider, or other payment providers.

We do not guarantee a specific bank-processing time.

8. Changes to This Policy

We may update this Refund Policy from time to time. Any updated version will be published on this page with a revised “Last updated” date.

9. Contact

If you have a payment or refund issue, please contact Startup Coroner using the support contact provided on the website.